Commitment to protect your privacy:
Who we are:
Information we collect:
All-Tech Global Academy will collect and hold your personal information for the purpose of:
- Providing you with the relevant product and/or service
- Letting you know about other products and/or services which might interest you
- Assisting us generally in managing your transactions with us
We may collect the following information:
- Contact information including email address
- Demographic information such as your postal code, preferences and interests
- Other information relevant to customer surveys and/or offers
We may also collect statistical data, such as the date and times of visits as well as the number and pages viewed by each visitor, which is utilized to evaluate the performance and usefulness of our website.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
While we take care that the personal information you give us on our websites is protected, the Internet is not a secure environment. If you send us information, including your email address, it is sent at your own risk. Our websites do not capture email addresses without your permission. If, however, you provide your email address to us, it may be used by All-Tech Global to send you information relating to our products and services. If we send you an email which you do not wish to receive in the future, please use the unsubscribe link or follow the unsubscribe instructions at the bottom of that email or notify us and your email address will be removed from our system.
We use Google Analytics to help make our site more relevant. All information collected is anonymous.
Google and Privacy:
How to set and use Google privacy settings:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Embedded content from other websites:
Articles on this site may include embedded content, (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. See our Terms & Conditions for using our website here.
What we do with the information we gather:
We may keep and file all personal information you provide when dealing with us to assist us in providing you with our services and information of interest in respect of your business. For example, a member of All-Tech Global’s Academy may send publications or other marketing information on our products and services to you or follow up on your interest in particular products and services. All-Tech Global discloses your personal information to those advisers who need to know that information to assist us in providing you with our range of products and services. We may also disclose information to affiliates and other third parties necessary to process your transactions or service your account. (i.e. PayPal) We will also disclose information to other persons only where you have provided your consent to do so.
How long we retain your data:
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. NOTE: We do not store any payment information.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. If you set up an account on our website, your information will be retained indefinitely unless you choose to close or delete your account. See section below: “How to Edit and Delete Your Account Information and Preferences”.
We will also store comments or reviews, if you choose to leave them.
What rights do you have in relation to personal information which we collect and hold?
All-Tech Global and/or All-Tech Global Academy takes all reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. If you become aware of any errors in your personal information or you change your personal details, we ask you to contact us as soon as possible so that we may update our records. You can contact us anytime if you would like details of your personal information which we may hold about you or if you would like us to correct it. We will disclose to you such information, subject to certain exceptions allowed by law. We may require you to complete a request form before disclosing information. You may also contact us to request us to stop using your personal information to contact you about our products and services. If you no longer conduct business with us, you can ask us to remove your personal information we hold about you. Subject to our legal obligations and responsibilities, we will take reasonable steps to destroy your personal information.
How to Edit and Delete Your Account Information and Preferences
You can access your account information, update any course information, edit your account details and change your password at any time. If you have questions or concerns at any time, please email us.
Who we share your data with/3rd party disclosure:
Personal details, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
Information collected when shopping on our website:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we may use location/IP for payment verification purposes
Information collected during checkout process:
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.
Stripe: We also offer payments, (including Apple Pay), through Stripe. When processing your payments, some of your data will be passed to Stripe.
- Personal Data We Collect
- How We Use Personal Data
- How We Disclose Personal Data
- Your Rights and Choices
- Security and Retention
- International Data Transfers
- Use by Minors
- Links To Other Websites
- Jurisdiction-specific Provisions
Third parties we receive data from:
Private information security:
All-Tech Global takes all reasonable security measures to protect personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, PayPal, keeps this information encrypted and secure on your behalf. We do not, however, accept any responsibility for the unauthorized access of personal information held by All-Tech Global. You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to the privacy standards of All-Tech Global and we are not responsible for their privacy practices or the content of such other websites. You should contact those websites directly to ascertain their privacy standards, policies and procedures. Find out more about do not track here: https://allaboutdnt.com.
Who on our team has access:
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Changes to this privacy statement
We may change our privacy policies from time to time to comply with new laws or industry codes of practice which are developed. It is your responsibility to refer to our privacy policies from time to time to familiarize yourself with any changes.